| Ceramic tile
is simply a mixture of clays which have been shaped and
fired at high temperatures resulting in a hard body. This
hard body may then be left untreated or it may receive a
glazed wear layer. To put it a different way, ceramic tile
is nothing more than beautiful, baked clay.

DURABILITY
A discussion
about durability should precede other basic information
about ceramic tiles. That’s because it’s important that
customers first access their needs and make sure they’re
selecting a tile with the necessary durability. Luckily,
tile is rated, which eliminates the guesswork when it comes
to making a selection.
PEI
Wear-Rating System:
To avoid
inappropriate installation, most manufacturers use the
following PEI (Porcelain Enamel Institute) guide to rate the
durability of their tile. In the PEI system, Group 1
represents the least durable tile and Group 5 signifies the
most durable.
- Tiles
suitable only for residential bathrooms where softer
footwear is
worn.
- Tiles suited
to general residential traffic, except kitchens, entrance
halls, and other areas subjected to continuous heavy use.
- Tiles suited
for all residential and light commercial areas such as
offices, reception areas and boutiques.
- Tiles suited
for medium commercial and light institutional applications
such as restaurants, hotels, hospital lobbies and
corridors.
- Tiles
suitable for heavy traffic and wet areas where safety and
maximum performance are a major concern. Used in exterior
walkways, food service areas, building entrances, shopping
centers and around swimming pools.
IMPORTANT:
The wear rating of tile has nothing to do with its quality
or price, only its durability. Some of the most expensive
and luxurious tiles in the world rate only a 1 or 2.
Glazes:
The glaze
applied to some floor tiles is simply a liquid glass that
has been sprayed or poured onto the surface of the tile. It
is then fused and hardened by means of tremendous heat.
Glaze colors
are created by mixing a variety of minerals, including gold,
silver, zinc, copper, mercury, cobalt and many others. The
strength and wear resistance of the glaze depends on its
hardness. The harder the glaze, the better it will stand up
to pressure and abrasion. Glaze hardness is determined by:

-
Temperature—the higher the kiln (oven) temperature, the
harder the glaze.
-
Color—light-colored glazes are usually harder than
darker-colored ones.
- Gloss
Level—matte or satin-finished glazes are generally harder.
Shiny glazes are usually softer and less durable.
The Clay:
The baked clay
body, which is also called a bisque, is made up of various
types of clay and other minerals. Combined, these raw
materials give the bisque its strength and stability.
The strength of
the bisque is also determined by its density. The strongest
bisques have the greatest density, which is characterized by
the smallest and fewest number of air pockets in the clay.
High-density tiles are suited for heavy commercial
installations as well as residential projects.
The density of
the clay also determines if the tile is suitable for outdoor
use. Low-density tiles that are too porous and absorb more
than 3% moisture will freeze and crack if installed outdoors
in cold climates.

TILE DENSITY
The density of
the tile is measured by the amount of water it absorbs.
Based on that amount, a tile falls into one of four
categories. Those categories determine whether a particular
tile is appropriate for indoor or outdoor use. Remember, a
higher density bisque, one with only a few air pockets,
results in a stronger flooring tile. High-density tile is
also more suitable for outdoor use because it will absorb
less moisture and be less prone to cracking in freezing
temperatures than porous, lower density tiles (those
absorbing more than 3% moisture).
Tile Density
Classifications:
Non-vitreous
tiles absorb 7% or more of their weight in water. They are
suited for indoor use only.
Semi-vitreous
tiles absorb 3% to 7% water and are suitable only for indoor
use.
Vitreous tiles
absorb 0.5% to 3% water and are considered frost-resistant.
They are suitable for both indoor and outdoor use.
Impervious
tiles are the strongest available. They absorb between 0 and
0.5% of their weight in water. These frost-resistant tiles
are appropriate for indoor and outdoor uses.
Types Of
Ceramic Tile:
Ceramic tile is
available for flooring in both glazed and unglazed forms.
Glazed tiles
are made exactly the same way as unglazed tiles, but they
undergo an additional process. A glass wear layer is applied
then subjected to tremendous heat in a kiln. This process
liquefies the glass and fuses it to the bisque.
Glazes offer an
unlimited array of beautiful colors and designs and create a
surface that is practically stainproof. While appropriate
for uses that range from light residential use to medium
commercial traffic, most glazed tiles are not considered
suitable for heavy duty commercial use.
There are a few
glazes, thanks to recent technological advances, that are
now hard and durable enough to stand up to the most
demanding commercial applications.

Unglazed tiles
are simply baked pieces of clay whose colors are determined
by the mineral content of the clay. These tiles are the
workhorses of the industry. Generally thicker and denser
than glazed tiles, they include products such as quarry
tiles and porcelains. The rugged surface texture and matte
finish of the these tiles give them good slip-resistant
qualities for use in wet areas.
The toughness
of unglazed tiles make them ideally suited (but not limited
to) extra heavy commercial installation.
Colors, which
are limited to the natural colors of the clay, range from
light sand to darker red brick tones. To increase the color
range, manufacturers achieve a wide range of beautiful
colors by mixing color pigment in with the clay.
Popular
unglazed tiles include:
Quarry Tiles:
Made from
natural clays and shale, these unglazed tiles are generally
in earth tone colors ranging from light tan to reds. Some
manufacturers have increased the color range by adding color
pigments to the clay.
The body of a
quarry tile is thick and dense with good slip resistance,
making them a popular choice for both heavy commercial and
residential installations.
Porcelain
Tiles:
Porcelain tiles
are made up of special clays and minerals similar to those
found in chinaware. The special clays allow the tiles to be
fired at extreme temperatures (2500 degrees F), resulting in
a denser and harder body than most other tiles. Highly
stain-resistant and strong, they are available with plain,
rough or polished finishes.
The combination
of beauty and durability makes them ideal for heavy
commercial and residential installations.
Terra-Cotta
Tiles:
Terra-Cotta
Tiles are either handmade or machine-made.
Handmade
terra-cottas are usually crudely made and not appropriate
for outdoor use in all geographic areas except those that
are hot and dry year-round. The most popular handmade tile
is the Saltillo tile from Mexico. These tiles vary widely in
size, shade and texture from one another, which many
customers believe adds to their charm. Occasionally, they
will even be marked with animal tracks.
When used
indoors, they must be sealed and waxed in order to prevent
staining and wear. Colors range from terra-cotta to yellow
and brown. Additional colors can be achieved with stains.
Machine-made
terra-cottas are much denser. Because their increased
density makes them frost-resistant, they can usually be
installed outdoors.
Mosaic Tiles:
Mosaic tiles
are usually less than 6 square inches in size, and generally
come mounted on perforated paper sheets or latex mesh for
easy installation.
Very dense,
tough and stain-resistant, mosaics are ideal for countertops
and wall tiles. They’re also great for shower floors,
because their small size gives them the flexibility to
follow the contour of the floor as it slopes to the drain.
The numerous grout joints also aid in slip resistance.
While most
quarry, porcelain, terra-cotta and mosaic tiles are
unglazed, all of them can be produced with a glaze.
Wall And Floor
Tiles:
Wall Tile:
Any ceramic tile is suitable for walls, but those that are
very thin, high-glossed and decorative are most commonly
used. The most popular size for wall tile is still 4 1/4" x
4 1/4" but there appears to be a trend toward larger, more
luxurious tiles.
Wall tiles have
a very soft glaze and porous body and therefore should never
be used on floors or for outdoor applications.
Floor Tiles:
Glazed or unglazed floor tiles have sufficient strength,
impact and abrasion resistance to withstand weight and foot
traffic. They are usually thicker, denser and heavier than
wall tiles.
If the
substrate is strong enough to support the weight, floor
tiles may also be used on walls and countertops.
Gloss Levels
of Floor Tiles:
Glazed ceramic
tiles vary in gloss levels depending on the look the
manufacturer wants to achieve. Options include matte, satin
and high-gloss finishes. Generally, the higher the gloss,
the softer the glaze. Areas of the home that don't receive
heavy wear, such as bathrooms, can use a higher gloss level
than high-traffic areas such as kitchens.
The information
on specific product labels or literature will always list
the proper areas to install the tile.

TILE
VARIATIONS
Throughout the
ages, ceramic tile has been praised for its versatility.
While carpet and vinyl are produced mainly for floors,
ceramic tile can be used in countless applications. These
possibilities include:
- Floors
- Walls
(interior and exterior)
- Countertops
and backsplashes
- Patios
- Pools
- Fireplaces
- Walkways
- Exterior
house trims
Sizes, Shapes
and Finishes
- Floor tile
sizes range from small mosaics of less than a square inch
to 24”x24” tiles. In the United States, most floor tile
measures 8”x8” or 12”x12”, but there is a growing trend
toward larger tiles.
- The most
popular wall tile sizes are 4 1/4" x 4 1/4" and 6"x6", but
there is a trend toward larger tiles such as 6" x 8" and
8" x 10".
- Square tiles
still dominate the market, but there are many other
available, including rectangles, hexagons, elongated
hexagons, octagons and many more.
- Tiles also
come with a variety of shaped edges, including straight,
scalloped and cushioned edges that are heavily beveled to
simulate handmade Mexican tiles.
- Ceramic tile
is also available in various surface finishes. These
include smooth surfaces, textured surfaces that simulate
slate or stone, undulated surfaces that imitate handmade
tiles, and gritty surfaces for slip resistance.
Production
Methods
Monocottura:
This term is an
important one to know because many people relate it to
quality. Monocottura is an Italian word meaning
"single-fired." This new method shapes, glazes and fires the
tile in one step.
The development
of the Monocottura technology completely changed the
industry for the better. The process dramatically speeds up
production resulting in cost savings passed to the customer.
Prior to the development of the Monocottura method, some
tiles were baked in the kiln for days. Today, these tiles
can be produced in less than an hour.
Monocottura
tiles also have a denser body and harder glaze compared to
previous methods of production, which results in a more
durable tile.
Single-fired
products are produced with a flat back which makes
installation much easier than the old-fashioned button- or
lug-backed tiles.
Bicottura:
Bicottura means
"double-fired" in Italian. The clay body is baked on the
first pass, and the glaze is applied on the second.
Actually, Bicottura tiles may go through the kiln as many as
four times. This method of production has been replaced by
the Monocottura method for making floor tiles for many
reasons.
Bicottura floor
tiles have a softer body and weaker glaze than Monocottura
tiles and are generally not recommended for outdoor use.
Bicottura floor tiles are also produced with lugs on the
back making installation more difficult.
However, the
Bicottura method is still considered by many to be the best
way to produce decorative wall tiles in multiple colors.
There are other
methods of production, but these two provide the basis of
what you need to know when making a floor tile purchase.
White Body vs.
Red Body:
The clay used
in glazed tile production is characterized as either white
body or red body.
While some
people claim that one color or the other is superior, the
quality of a tile has much more to do with the quality of
the manufacturing process and the care taken during
production.
Shading and
Sizing:
Many tiles,
both unglazed and glazed, are deliberately produced with a
wide shade variation to capture the natural beauty of the
product.
A certain
degree of shade variation is inherent in all ceramic tile.
To limit the amount of variation within a carton,
manufacturers simply sort tiles and package similar colors
together.
To minimize any
noticeable shade variations, installers generally work out
of several cartons at the same time and blend tiles
together.
Tile sizes will
almost always vary slightly. This is inherent with most
tiles, and is concealed by grout joints. Most manufacturers
will keep sizing to an acceptable level by sorting the tile
by size prior to packing it.
Although most
tiles are advertised and sold in nominal sizes such as 8" x
8" or 12" x 12", the actual sizes will be more like 7 7/8" x
7 7/8" or 11 7/8" x 11 7/8".
A good
installer will usually not install tiles with size or
shading variations that are too pronounced.
TILE
CHARACTERISTICS
All ceramic
tiles share unique and exceptional qualities found in no
other type of decorative building products. It’s important
to consider these characteristics and their variations as
you make your selection.
Abrasion
Resistance:
How a tile's
glaze or surface will hold up under continuous wear is a
very important consideration when choosing a glazed floor
tile. Commercial areas, as well as areas of the home subject
to heavy use (kitchens, foyers), require good abrasion
resistance. If the right tile is chosen and properly
maintained, it can easily last for the life of the house.
Unglazed tiles
naturally provide the abrasion resistance necessary for
safety.
Water
Absorption:
The glaze on
ceramic tiles is nonporous. When referring to the water
absorption of glazed tile, the reference pertains only to
the tile’s body. The water absorption of glazed tiles is
also important to know when selecting outdoor tiles. Any
tile that absorbs more than 3% moisture, glazed or not, is
not suited for outdoor use in cold climates where it may
freeze and crack.
Frost
Resistance:
Frost
resistance goes hand in hand with water absorption. The less
water the tile absorbs, the greater its frost resistance.
Stain
Resistance:
In general,
ceramic materials are among the most stain-resistant
building products. Glazed tile and even some unglazed tiles
resist practically all solutions that could cause staining
in other types of products.
Slip
Resistance:
The slip
resistance of ceramic tile in ordinary applications is
comparable to most hard flooring materials. And it is
significantly better than some. Unglazed tiles have greater
slip resistance than glazed tiles and are recommended for
areas subjected to frequent water spills. Many glazed and
unglazed tiles also feature an abrasive grit on their
surface, increasing their slip resistance substantially.
These tiles are particularly suited to public areas with
direct access to the outdoors.
Color
Permanence:
While most
colored materials will be altered by long exposure to light,
the colors in ceramic tiles will not fade from light
exposure.
Dirt
Resistance:
Ceramic tiles
do not retain dust or residues. Plain water or a damp cloth
is generally all that's required to keep the tile clean.
With the exception of tiles such as terra-cotta, which may
be optionally oiled or waxed, no polishing or buffing is
necessary to maintain the finish.
Fire
Resistance:
Ceramic tiles
are completely fireproof at any temperature. They will not
burn or feed a fire. Their surface will not alter, nor will
they give off any toxic gases, smoke or fumes during a fire.
In addition to
being fireproof, tiles have been found to provide protection
for structural surfaces during fires.
CERAMIC TILE
SUMMARY
- Ceramic tile
is a mixture of clays that have been shaped and fired at
high temperatures resulting in a hard body.
- There are
two basic types of tile: glazed and unglazed.
- There are
two distinct advantages of glazed tiles: unlimited color
range and stain resistance.
- The two
advantages of unglazed tiles are wear resistance and slip
resistance.
- The glaze is
a nonporous, protective glass coating.
- The strength
of tile is determined by the hardness of the glaze and the
density of the clay body.
- The PEI
wear-rating chart was developed to help customers select a
tile that’s appropriate for its intended use.
TILE
SUBSTRATES
Substrate is
the term used to describe the subfloors, subwalls and
subcountertop. Preparing a good substrate is the most
important step in ensuring a beautiful tile installation.
General
Requirements
- New concrete
subfloors must be left to cure 28 days before tiling.
- All floor
and wall substrates must be rigid. Any spring in the
substrates may crack the tile.
- All
substrates, particularly floors, must be structurally
sound.
- All
substrates should be flat and level or plumb.
- All
substrates must be completely free of oil, grease, dust,
loose or peeling paint, concrete sealers or curing
compounds. If these contaminants are not removed, the tile
will not adhere properly to the substrate.
Suitable And
Unsuitable Substrates
Suitable tile
subfloors include those that structurally sound and free of
excessive movement. They include:
- Concrete (in
good condition) (cured 28 days)
- Terrazzo or
natural stone
- Ceramic tile
-
Non-cushioned vinyl and linoleum
- Cement
backer boards
- Double
layered plywood (exterior grade) combined 1 1/4"
Unsuitable
subfloors for tile are those that tend to flex, expand and
contract or warp. Any excessive movement will loosen the
tile and pop the grout. These subfloors must be replaced or
covered with a suitable underlayment. Unsuitable subfloors
include:
- Cushioned
vinyl
- Perimeter
installed vinyl
- Single
layered plywood
- Flake board
-
Particleboard
- Chip board
- Hardwood
(strip) flooring
- Luan plywood
- OSB boards
- Masonite
- Sheet metal
Frequently
Asked Questions About Tile (FAQ's)
The following
is a list of the most common questions asked by customers:
Q: Will
ceramic tile chip and crack?
Prior to installation, ceramic tile is very brittle. Once it
is installed, it becomes a permanent part of your
construction, and will not chip or crack unless struck with
a heavy object.
Q: How
durable is ceramic tile?
If the right tile is selected and maintained properly, that
is, kept free of grit and sand, it should last the lifetime
of your home.
Q: What
is the difference between glazed and unglazed tiles?
Glazed tiles are coated with a liquid glass which is then
baked into the surface of the clay. The glaze provides an
unlimited array of colors and designs, and will not stain or
fade. Unglazed tiles are essentially the same as glazed
tile, except that their surface is not coated. Unglazed
tiles do not show wear because their color extends
throughout the tile, making them ideal for heavy traffic.
Q: What
types of tiles are used for outdoors?
Any tile that is frost-resistant may be used outdoors. For
safety reasons, only unglazed tiles with a slip-resistant
surface should be used on patios, walkways, pool decks, etc.
Glazed tiles should only be used on vertical surfaces when
installed outdoors.
Q: Isn't
ceramic tile slippery?
Tile is about as slippery as vinyl or wood. Naturally, if
the floor gets wet, any of these hard surfaced materials
will become slippery. There are many tiles that have
slip-resistant surfaces, but the more abrasive the surface
is, the more difficult it will be to maintain. You might
consider using a mat in wet areas.
Q:
Should ceramic tile be waxed?
Glazed tile should never be waxed. The purpose of the glaze
is to give you a maintenance-free floor. To keep your tile
looking new, use a small amount of neutral detergent in warm
water, plus a clean rinse.
Q:
Should sealer be used on ceramic tile?
Glazed tile is already stainproof, so sealers are not
necessary. You may put a penetrating sealer on your unglazed
tile. The penetrating sealer is an invisible,
stain-resistant shield that is absorbed into the surface of
the tile. We do not recommend using a surface sealer because
it wears unevenly and requires constant touching up in
traffic areas.
Q: Isn't
ceramic tile cold on the feet?
Many people assume this, but it is not true. Ceramic tile is
a thermal product that absorbs both heat and cold, depending
on the room temperature. The tile stays cool in the summer
and warm in the winter.
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